Meet customer needs through greater collaboration
Step one in any digital transformation initiative must be a dedicated effort to truly understand the needs of the customer. According to the Standish Group, 64 percent of features in an average enterprise application are “rarely” or “never” used. That means that almost two-thirds of all development time, costs and resources are wasted on features that were never needed by the customer. So how do you ensure you are creating features that your customers actually want and will use? By placing the customer at the forefront of development and transitioning to products with value streams.
Problem Space Exploration Survey
If you’re looking for ways to improve your team’s Product journey, get started with our Problem Space Exploration. This 4-minute survey will provide you with personalized feedback from our Product SME to help you discover your Association’s strengths and weaknesses in delivering digital products.
Goodbye, Project Management.
Hello, Product Management.
Introducing Product Genome
We believe organizations should take a customer-centric view aligned to solving the customer needs and issues in a fast-paced, Agile manner while reducing their development costs. However, a systematic and disciplined approach is needed to optimize the development effort without compromising quality.
Designed by Anant Dhavale, Product Genome is xScion’s holistic consulting framework that looks at Product Management in a structured way with a focus on defining the customer problem space. Product Genome helps enterprises to utilize the best and most applicable practices from other industry frameworks to fast track their Product Development efforts and reduce go-to-market timelines significantly. Whether you are just starting on the Product Management journey or have an existing practice, we can help you maximize your business goals.
“Product Management helps an organization create a clear product vision that is centered around the customer. It accelerates the time it takes to realize the business value, enhancing the value proposition of your organization in the marketplace. “
Agile Product Design & Development
Build customer experience Design Thinking including Product Vision and Strategy
Problem Space Exploration
Discover Product Management maturity across customer experience, technology and frameworks
Deliver technology implementations with end-to-end support for software product development
Agile Product Development and Delivery of Customer Service Portal
Learn how xScion helped a large federal health payer develop a platform to provide 4 million members a one-stop shop for member information with full digital functionality.
User Experience Re-design for a Healthcare Claims Processor
Read how xScion helped a healthcare claims processor reduce customer service calls by 500% and overall business costs by 25% through Product Design and Architecture expertise.
Agile Product Management Transformation
Read how xScion helped a global pharmaceutical nonprofit improve their overall efficiency by automating processes and implementing Business Process Management Software (BPMS).
Overcome the Top 4 Transformation Challenges
Learn tips and tactics to align behind a shared vision, gain buy-in and overcome other commonly observed transformation hurdles to ensure you transformation is successful.
Learn how Product Genome helps enterprises utilize the best and most applicable practices from other industry frameworks to fast track their Product Development efforts and ultimately leads to the development of unique products.
How to Use Product Management to Drive Digital Transformation
Learn how Product Management can help overcome common transformation challenges and optimize value by putting the customer at the center of Product development and implementation.