Financial Services
Engineering a new way of banking to Turn Change Into Value®
Become a Digitally Transformed Financial Institution
Society and technology are moving faster than the current business models can adapt. This is particularly seen in Financial Institutions, which continue to face challenges from all sides:
- Digital savvy customer expectations put pressure on products and services
- Non-traditional financial services businesses disrupt legacy operating models
- Ever-growing regulatory and security concerns require increased investment
- Exponential evolution in technology forces rapid innovation and adoption
These factors, and many others, are putting enormous pressure on Financial Institutions. Therefore, broad transformation is paramount.
The good news is that Financial Services companies have executed digital transformation initiatives for years. Many digital product innovations have emerged including revolutions in branch experience, digital money transfer, and customer service. Unfortunately, these are often isolated initiatives that have transformative traits (Agile, Product Management mindset, etc.). Success is difficult to repeat at scale which limits adoption. These wins are also not keeping pace with customer expectations.
According to a recent Lightico survey:
58%
of survey respondents believe that digital banking journeys are broken or require off-line expectations.
84%
expect banks to drive digital interaction for their safety.
Engineering a New Way of Banking
Broad transformative adoption requires focus on incremental success. Keys to success include rallying around the customer; aligning business, technology and product to a single set of common goals; and identifying measurable short-term results to create momentum.
In doing so, xScion is able to shift organizations:
FROM
TO
Top-down prolonged decision making & budgets
Quick flexible decisions with VC-style funding
“Co-located” teams with multiple handoffs
Self-sufficient multi-functional end-to-end teams
Requirements management
Wide-scale adoption
Distributed owners with disparate goals
A single owner with common enterprise-wide goals
Infrastructure as a destination
Cloud as an enabler
Data as an asset
Analytics to drive customer engagement
Automated testing
Automated processes
Infrequent releases when code is perfect
Rapid releases when there is value
We Can Help
xScion has years of experience in helping banks, credit unions and financial institutions leverage technology to drive business value. Our approach is to maximize quick measurable wins in service of long-term goals. In addition, our clients benefit from a co-creation approach where we align our practitioner to internal teams to ensure that we maximize knowledge transfer. As a technology-centric organization, we understand the value of immediate ROI and development of your teams. Your needs drive our solutions. We custom deliver results in tangible, incremental phases that bring you quick value – from an assessment, technology validation, development or strategic execution.
Financial Institutions face multiple challenges, including customer expectations for more self-service features, a better digital experience and increased competition from FinTechs and online banks. In response, commercial banks are increasingly prioritizing digital transformation initiatives to accelerate their modernization efforts. By implementing new technologies and processes that are crucial for modernization, we work hand-in-hand with financial institutions to Turn Change Into Value.”
Carl Goodman
Senior Director of Technology Delivery
Success Stories
Exponentially Improve Analytics and Reduce Costs with Big Data
Learn how xScion helped a financial services company move from their existing data warehouse to a Cloud-based environment to improve analytics performance and substantially reduce costs.
Scaling Agile with AAMM
Learn how xScion leveraged its proprietary Agile Adoption Maturity Model (AAMM) to assist one of the largest banks in the United States to assess maturity, create a foundation of understanding, build cultural buy-in and train teams for success.
Product Lifecycle with AAMM
Read how xScion helped a large financial institution to assess its current Product Lifecycle Management (PLM) practices and develop a detailed roadmap to enhance culture, processes and tools for future growth.
Ready to Turn Change Into Value®?
Our team of experts are ready to help.